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What Our Customers Say

Ratings and reviews below are pulled live from Google and Yelp - the same numbers you'd see on their sites, linked to the source.

Google

4.9

110 reviews · as of October 2, 2026

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Yelp

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Recent Google Reviews

Selected by Google via the Places API

Lissy Bland

5 months ago

The plumber showed up right away to bid the job and explained what our options were. He completed the sump pump installation quickly and shared issues that came up with us. The work looks first rate. We highly recommend Pro Roto. Last year Pro Roto replaced our sewer line. This job was also completed quickly and well executed.

Diane Tran

2 months ago

Leo came on time and explained the issue with my kitchen sink. He actually showed me more than i realized. Really appreciate the timeliness and communication. I also asked about some overall camera inspections i would like to do. He honestly told me the scope of technology and what they can actually see currently. He did not try to work my concerns into an upsell. His candidness is much appreciated. Would def call again when we need help.

Famous City Limousine

a month ago

Leo did a fantastic job. He unclogged the slow drain of my kitchen sink. He also advised not to use commercial draining solution like Drano that could hurt water pipe. Instead, once a month, run hot water and pore soap dish to clear the sink of grease buildup. I highly recommend Pro Roto for plumbing work.

Michael Rosmando

2 months ago

I had a burst pipe on Saturday and they answered the phone. Isaac was absolutely professional. He and Tony got the pipe repaired and tested quickly and cleaned up nicely.

Antinea Chair

7 months ago

Fabian saved the day. He arrived quickly, was very courteous, and quickly diagnosed the issue. He resolved it quickly and explained the process along the way. He also shared recommendations for maintenance and replacement of aging parts. Best service ever!

Reviews We Can't Edit

Anyone can paste flattering quotes onto their own website. The ratings above come live from Google and Yelp through their official APIs - we can't cherry-pick them, inflate them, or hide the bad weeks. Every number links back to the platform it came from, where you can read the full history for yourself, including how we respond when a job doesn't go perfectly.

Since 2010 we've built our reputation in Redwood City and across the Peninsula one service call at a time: showing up when we said we would, quoting before work begins, and standing behind the work after. The reviews are simply that record, written by the people who hired us.

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